Secure deal
You pay upfront, and the freelancer gets the money only after you accept the work. If the work isn’t delivered, you get the money back.
Secure deal · acceptance by brief
AI can’t do it right.
A human gets it right.
Writing, code, design, video, sound and 3D from verified freelancers. You describe the job point by point and pay for it. The money stays in a secure deal until you accept the work.
Sign-up is free. Clients pay only the job price.
0 ₽
fee for clients
12 %
freelancer fee, charged only on completed deals
3
revisions in every job
3
business days to resolve a dispute
Features
What protects both sides
These rules apply to every job. There is nothing to switch on.
Brief in points
A job can have up to 30 acceptance points. The freelancer applies to a specific version of the terms, and it can’t be changed afterwards.
You see how the work was done
Along with the result, the freelancer hands in drafts, edit history or commits. Want to be sure a person did it? Ask for a call.
Deals stay on the platform
The system notices contact details in chats. You can report a suspicious message or profile. We block people who take jobs off the platform.
Rules-based arbitration
There are nine rules, and you can read them in advance. The arbiter goes through every point of the brief and explains the decision.
Rating and reviews
The rating is calculated automatically from jobs without disputes and disputes lost. After a job both sides review each other, and reviews can be answered.
Money
Where your money is during a job
The platform doesn’t hold your money. It is held by a payment partner licensed by the Bank of Russia.
Payment
By card on a secure payment page, like in any online store.
Money in the deal
Nobody can take it on their own: not you, not the freelancer, not us.
Acceptance
You check the work against the brief. If you don’t reply for a week, the work counts as accepted.
Payout
The freelancer gets paid to a card of any Russian bank. We keep 12 %.
What if the work isn’t delivered?
You get the full amount back, with no fee. The same happens if the arbiter rules in your favour.
How it works
Four steps from task to result
- 1
Describe the task
The job wizard asks one question at a time: what you need, how it should be delivered and which points you’ll check.
- 2
Choose a freelancer
For everyone who applies you see the rating, reviews and portfolio. Every freelancer’s identity is verified.
- 3
Pay for the job
The money goes into a secure deal and the freelancer starts. The job chat is the place to discuss details.
- 4
Accept the work
Check the result against the brief. If everything is fine, accept it and the freelancer gets paid.
Acceptance
Work is checked point by point
The client marks each point of the brief as done or needing a revision. The freelancer sees exactly what to fix and leaves the rest alone.
- A revision covers only the marked points
- No more than three revisions per job
- If the client is silent for a week, the work is accepted
Disputes
How a dispute is decided
The arbiter rates every point of the brief as done, not done or partly done. The ratings add up to a completion percentage, and that number decides the outcome.
Example: a brief with five points
- Roasting topic covered100 %
- Keywords100 %
- No jargon100 %
- Subheadings50 %
- Text length100 %
90 % completeThe freelancer revises the subheadings
100 %
Payout to the freelancer
Every point is done. The freelancer gets the money.
partly
Rework or partial refund
The freelancer finishes what’s missing within 7 days, or 14 for large jobs.
0 %
Full refund
No point is done. The client gets the money back, with no fee.
- Decision within 3 business days
- An explanation for every point
- Both sides state their case
Pricing
The client pays exactly the job price
We take our fee out of the freelancer’s payout, and only when the deal goes through. If the money goes back to the client, there is no fee.
10,000 ₽
500 ₽100,000 ₽
- Client pays
- 10,000 ₽
- Platform fee, 12 %
- −1,200 ₽
- Freelancer gets
- 8,800 ₽
Refunds to the client are in full, with no fee.
Examples
What a good job looks like
This is how freelancers see jobs in their feed. The more precise the points, the easier it is to accept the work later.
Writing
Example job
Article on choosing a coffee grinder
₽6,500up to 7 days
- Comparison of five models
- 6,000–8,000 characters
- Keywords: grinder, grind size
Process: document edit history
Order something similarCode and development
Example job
Telegram bot for barbershop bookings
₽25,000up to 14 days
- Booking into the barber’s free slots
- Reminder 2 hours before
- Code in a repository with instructions
Process: repository commits
Order something similarDesign and graphics
Example job
Logo for a bakery
₽12,000up to 10 days
- Three options to choose from
- Vector source files
- Dark background version
Process: sketches and source files
Order something similarVideo and animation
Example job
Reels video for a new collection
₽9,000up to 5 days
- 30–45 seconds, 9:16
- Subtitles
- Licensed music
Process: editing project
Order something similarAudio and music
Example job
Radio ad voice-over
₽4,500up to 3 days
- Male voice, 30 seconds
- WAV 48 kHz
- No background noise
Process: all recording takes
Order something similar3D
Example job
3D teapot model for a website
₽15,000up to 10 days
- GLB under 5 MB
- PBR textures
- Render on white
Process: Blender project file
Order something similarQuestions
Frequently asked questions
What kind of work can I order?
Anything you can describe in points and deliver as a result: writing, code, design, video, sound, 3D. Files up to 2 GB are accepted, and a repository or a heavy project can be delivered as a link.
How much does it cost the client?
Exactly the job price. We take a 12 % fee from the freelancer’s payout, and only if the deal goes through. Refunds carry no fee.
What if the work isn’t delivered on time?
Open a dispute. If the freelancer missed the deadline through their own fault, you get the full amount back.
Can we agree on other terms in the chat?
You can, but in a dispute only changes made with the “Propose changes” button count. The arbiter doesn’t see verbal agreements.
Who resolves disputes and how fast?
The platform arbiter, following the open rules, within 3 business days. The decision explains the rating of every point. You can still go to court.
How do I know a person did the work?
State in the job which process materials you need: drafts, edit history, commits, source files. If you still have doubts, ask for a call where the freelancer shows how they did it.
Someone offers to work directly. What should I do?
Better not to agree: outside the platform nobody protects your money. Click “Report” on the message or profile and a moderator will look into it. We block people who take jobs off the platform.
How does a freelancer get paid?
To a card of any Russian bank once the client accepts the work. If the client doesn’t reply for a week, the work is accepted automatically. The arbiter can also award the money.
Can I both order and do jobs?
Yes. One account has both roles, and you can switch between them in your account.
Post your first job
Sign-up is free. One account lets you both order work and take jobs.